Delivery information
Delivery times:
When you place an order on our store, it is shipped within 24/48 hours by our teams.
It is important to note that shipping refers to the departure of your items from our suppliers' warehouses and their delivery to the carrier, and not the delivery which can take between 7 to 14 working days.
If you are not in Europe, please allow a few extra days to receive your item.
Even if 95% of our packages are delivered within 10 days, delivery can take up to 3 to 5 weeks in the event of force majeure (exceptional events, stock shortages (given the popularity of some of our products), weather conditions, etc.)
If the delay seems long to you, don't worry, you can follow the progress of your order on the ORDER TRACKING page.
Important details:
When you place an order with different products, it is possible that several of our suppliers will be involved. In addition, and to avoid high delivery costs due to excessive delivery weight, the different items in the same order may be sent separately.
It is therefore quite normal that you may receive your items individually and at different times.
Do you have a question?
If you have any questions, you can contact us by email:
severini.drop@gmail.com